Privacy policy

1. Information we collect

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1.1 Personal Information

We may collect personal information from you when you visit our website and webshop, create an account, place an order, or interact with our services. This information may include, but is not limited to:

• Full name
• Contact information (email address, phone number, shipping address)
• Billing information (credit card details, billing address)
• Login credentials (username, password)
• Communication preferences

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1.2 Automatically Collected Information

We may collect certain information automatically when you visit our webshop, including:

• IP address
• Device information (such as device type, operatingsystem, browser type)
• Log information (pages visited, time spent on each page, date and time of access)
• Cookies and similar technologies

2. How We Use Your Information

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2.1 Personalization and Order Fulfillment

We use your personal information to provide and personalize our services, including processing orders, delivering products, and improving your overall experience.

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2.2 Communication

We may use your contact information to send you transactional emails, such as order confirmations, shipping updates, and customer service responses. We may also send you promotional emails and newsletters if you have opted in to receive them. You can opt out of marketing communications at any time.

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2.3 Analytics and Improvements

We use automatically collected information, including cookies, to analyze user behavior, track trends, and improve our webshop's functionality, performance, and security.

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3. Data Sharing and Disclosure

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3.1 Service Providers

We may share your personal information with trusted third-party service providers who help us operate our business and provide our services, such as payment processors, shipping partners, and marketing platforms. These providers are contractually bound to protect your information and can only use it for specified purposes.

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3.2 Legal Compliance

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

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3.3 Business Transfers

In the event of a merger, acquisition, or sale of our webshop, your personal information may be transferred as part of the transaction. We will ensure the protection of your personal information at all times.

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4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices

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5.1 Access and Correction

You have the right to access and update your personal information stored in our systems. You can do so by logging into your account or contacting our customer support.

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5.2 Marketing Communications

You have the option to opt out of receiving marketing communications from us. You can update your communication preferences in your account settings or by using the unsubscribe-link provided in our emails.

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5.3 Cookies and Tracking Technologies

Most webbrowsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may affect your ability to use certain features of our webshop.

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6. Children's Privacy

Our webshop is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to remove the information from our systems.

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